BI Launchpad times out because default time to expire the current session is set to 20 minutes.

There are few areas where session timeout setting needs to be changed.

  • Change session setting in Web.xml File
    • Go to: E:SAP Business ObjectsTomcat6webappsBOEWEB-INF
    • Open web.xml file in notepad Search for the following tag in web.xml:


  • Search for the following tag in web.xml:
  • Change the session timeout to required time such as 120 minutes.


 

  • Change the other Web.xml file
    • Go to E:SAP BusinessObjectsSAP BusinessObjects Enterprise XI 4.0warfileswebappsBOEWEB-INF
    • Open web.xml file in notepad and change the session-timeout variable to 60
  • Change setting for CMS
    • Log on to Central Management Console (CMC)
    • And go to servers area


  • Under Server List go to Web Intelligence Server
  • Right Mouse Click on Web Intelligence Server and click Properties


  • Change Idle Document Timeout (it is in seconds)
  • Change Idle Connection Timeout (it is in seconds)


  • Change the timeout at the end of command line.


  • Restart the services
    • Go to CCM – Start > All Programs > SAP Business Intelligence > SAP BusinessObjects BI Platform 4 > Central Configuration Manager


  • Stop Apache Tomcat and start back
  • Stop SIA and start it back


  • Make changes to Registry (These setting should be changed by Windows Admin)
    • Open the Registry Editor by going to Start > Run > regedit
    • Locate the: HKEY_LOCAL_MACHINESOFTWARE SAP BusinessObjectsSuite XI 4.0CMSInstances <NodeName>.cms node
    • Set the. IdleSessionTimeout to 14400000


  • Locate the  HKEY_LOCAL_MACHINESOFTWARE SAP BusinessObjectsSuite XI 4.0defaultWebIntelligenceServerAdminSwapTimeOut node
  • Set the SwapTimeOut to 3600000